Refund policy

7-day money-back guarantee

If you're not happy with your order, contact us within 7 days of delivery and we'll give you a full refund of the product price. No hard feelings.

How to request a refund Email us at support@afksupply.shop with your order number and a quick note about the issue. We reply within 1–2 business days with next steps. Depending on the item, we may ask for a photo or for the item to be returned.

Damaged, defective or wrong item If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with a photo and we'll send a replacement or a full refund, at no cost to you. This does not limit any warranty rights you have under applicable consumer protection law.

Lost packages If tracking shows no movement for 30 days, or your order hasn't arrived within 30 days of the estimated delivery date, contact us and we'll reship it or refund you.

Refund timing Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.